For law firms
A law firm phone system that knows who should answer.
New clients reach intake. Current clients reach their team. After hours, an urgent call can ring the attorney on call, and everything else takes a message. You draw it once, and you change it yourself when the firm changes.
A call flow in the real console. The firm is invented.
What a firm draws
Every call goes where it should
New clients first
Press 1 on “Caller picks an option” goes straight to intake. If nobody picks up, “Take a message” holds the caller’s message in a mailbox, so a busy line does not cost you a new matter.
Current clients and their team
“Ring a group” rings the attorney and the paralegal together for one call, so a client reaches whoever is at a desk.
Days in court
An attorney out of the office can still be reached: “Ring an outside number” passes a call on to a mobile. Or point the arrow at a colleague until the hearing is over.
After hours
“Are we open?” answers one way in your hours and another when you are closed or on a holiday. The drawing above offers the attorney on call for a press of a key, and a message for everyone else.
A record of what changed
Every change made through the console is logged with a name on it, including changes made by whoever looks after it for you.
A machine of its own
Your firm’s phone system runs on its own server, not on a slice of somebody else’s. What goes wrong for one customer stays with that customer.
Your number and the price
Bring the number on your letterhead, free
Keep the number people already have for you. Keep the service with your current phone company until it has moved, because cancelling it first can lose the number.
$19 a person a month, with no minimum, no term and no platform fee. Calls on the number we give you are included, within fair use. The arithmetic is on the pricing page, and the home page lists everything that is in the product today.
Talk to us about yours
Tell us how calls reach your firm today. We set it up with you.