Cloud PBX
A cloud PBX that is yours alone.
A PBX is the switchboard of a business phone system. A cloud PBX, also called a hosted PBX, is one that somebody else runs for you and that your calls reach over the internet. Sindria hosts one for each business, on a machine of its own.
What it is
What a hosted PBX does
It answers every call to your number and decides what happens next: play a menu, ring one person, ring a group, send the call to a mobile, or take a message. It gives each person an extension, and it keeps a history of the calls. On Sindria all of that is one drawing, the call flow, and what you draw is exactly what runs.
Because the calls are carried over the internet, this is VoIP. Because it is hosted, there is no box in your office to buy, power or update.
How Sindria hosts it
A machine of its own, not a slice of somebody else’s
One business, one system
Your phone system runs on its own server. It is not a tenant in a system shared with other businesses.
What goes wrong stays put
What goes wrong for one customer stays with that customer. Somebody else’s busy day is not yours.
The drawing is the configuration
There is no second set of settings behind the picture to fall out of step. Change the drawing and the phones change.
What a cloud PBX replaces
The parts, by their trade names
Auto attendant
The menu a caller hears. On Sindria it is the step “Caller picks an option”. More about it.
Ring groups
Several people rung for one call: the step “Ring a group”.
Time-of-day routing
Open, closed and holiday, each answered its own way: the step “Are we open?”.
Voicemail
A box for each person and one for the business: the step “Take a message”.
Call forwarding
A call passed on to a mobile or to any outside number: the step “Ring an outside number”.
Extensions
The short number each person answers inside the business, set up on a page of their own.
The price
$19 a person a month
No minimum, no term and no platform fee. The whole of the hosted PBX is in that price. See the arithmetic, and what each part is called here.
Ready to start?
It starts on one page: who you are, and how many people need a phone.